we strive to ensure customer satisfaction with our services. We offer a 30-day money-back guarantee refund policy to provide our clients with peace of mind and confidence in their decision to work with us.

Our refund policy works as follows:

  1. Eligibility: The 30-day money-back guarantee applies to specific services or packages as determined by MFI Global Australia. Please inquire about the eligible services at the time of purchase or contact our customer support for more information.
  2. Timeframe: The refund request must be initiated within 30 days from the date of purchase or the start of the service, whichever is applicable.
  3. Reason for Refund: We understand that circumstances may change, and you may have valid reasons for requesting a refund. Whether it’s dissatisfaction with the service, a change in business requirements, or any other eligible reason, we are committed to addressing your concerns.
  4. Refund Process: To initiate a refund request, please reach out to our customer support team via phone or email, providing your purchase details and the reason for the refund. Our team will review your request and work with you to facilitate the refund process.
  5. Terms and Conditions: It’s important to note that certain terms and conditions may apply to the refund process. These conditions may include limitations on the types of services eligible for a refund, requirements for documentation or evidence to support your request, and any applicable fees or deductions.
  6. Refund Amount: If your refund request is approved, we will process the refund in a timely manner. The refund amount may vary depending on any applicable fees, deductions, or services rendered during the initial period.

We aim to handle refund requests promptly and fairly, ensuring that our clients’ satisfaction remains our top priority. If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact our customer support team.

Note: This is a general overview of our refund policy. For specific details and to understand the terms and conditions that apply to your particular purchase, we recommend contacting our customer support team directly.